DeskCamera Helpdesk

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1 QUICK START (9)

general information about DeskCamera software

1. System Requirements

2. Software License

3. Installation

4. Offline Installation and License Activation

5. Remote Deployment and Configuring DeskCamera

6. After Installation: Add DeskCamera to Your NVR/VMS

7. Transfer a Perpetual PC-locked License to Another PC

8. The DeskCamera Window at a Glance

9. Update DeskCamera to a New Version
Configuration (41)

setting up DeskCamera

Access DeskCamera from the Internet with UPnP Port Mapping

Add a Media Source: Which Type to Choose

Add a Timestamp, Mouse Pointer or Your Own Text to the Video

Adjust Video Quality Settings (Resolution, FPS, and Bitrate)

Approve Media Sources (Require Media Approval)

Camera Details: Check Your Streams

Change the ONVIF Port

Check Who Is Connected to Your Camera

Choose Multiple Channels or Multiple Cameras Mode

Choose the Graphics Card (GPU) Used by DeskCamera

Choose the RTSP URL Format

Convert an External RTSP Stream to ONVIF

Convert an HTTP Video Stream to ONVIF

Copy the Direct RTSP URL of a Stream

Create Audio-only RTSP Streams

Create Picture-in-Picture and Wall Streams

DeskCamera Options Explained

Enable 4K resolution support

Enable Audio in DeskCamera Streams

Hide the DeskCamera Tray Icon (Hidden Mode)

Keep the Camera Running: Watchdog and Prevent Win Sleep

Manage DeskCamera from a Web Browser

Multi-user Mode and Lock Settings

Open the DeskCamera Page from Another Computer

Ports Used by DeskCamera and Firewall Rules

Protect DeskCamera with an App Password

Reset the Password for Managing DeskCamera from a Browser

Run DeskCamera in Windows Kiosk Mode

Send Motion Events to the NVR/VMS When the PC Is Used

Start DeskCamera Automatically for One Windows User Only

Stream a Screen at up to 60 FPS

Stream a Static Image as an ONVIF/RTSP Camera

Stream One Program Window (App Window)

Stream Part of a Screen (Crop Desktop)

Trigger an ONVIF Motion Event from Your Own Program (API)

Use a Subscription Floating License Without Internet Access

Use DeskCamera with Multiple Windows Users

Use DeskCamera with Remote Desktop

Use H.265 Video for Direct RTSP Streams

Use Stereo Mix Audio in DeskCamera Streams

Video & Audio Settings Explained
NVR/VMS specific queries (16)

NVR/VMS specific queries

1. Supported NVR/VMS and Integration Guides

Integrating DeskCamera with Avigilon Control Center (ACC)

Integrating DeskCamera with Axis Camera Station

Integrating DeskCamera with Blue Iris

Integrating DeskCamera with Dahua NVR

Integrating DeskCamera with DW Spectrum

Integrating DeskCamera with exacqVision VMS

Integrating DeskCamera with Genetec Security Center

Integrating DeskCamera with Hikvision NVR

Integrating DeskCamera with IPConfigure Orchid Core VMS

Integrating DeskCamera with ISS SecurOS

Integrating DeskCamera with Milestone XProtect

Integrating DeskCamera with Nx Witness

Integrating DeskCamera with Pelco VideoXpert

Integrating DeskCamera with TVT NVR (ED NVR / Easterncctv NVR)

Integrating DeskCamera with VIVOTEK VAST2
Troubleshooting (20)

Troubleshooting

A Setting Is Gray or Cannot Be Changed

App Window Source Shows the Wrong Window or Stops Streaming

Cannot Import a License Activation File

Cannot Open DeskCamera Management Page in a Browser

Collecting DeskCamera Log Files

DeskCamera Does Not Start

DeskCamera Uses the Wrong IP Address

External RTSP or HTTP Source Cannot Be Added

Fix Blinking Streams or Mixed Frames

Fix Hikvision NVR Live View Error

Fix ONVIF Port 8090 Already in Use

Fix Reolink NVR Connection Issues

Fix Unable to load DLL GstRtspServer Startup Error

Improve Poor Video Quality

License Activation Certificate Error

NVR/VMS Asks for a User Name or Password

NVR/VMS Cannot Find DeskCamera or Show Live Video

NVR/VMS Shows Only One Screen or Channel

Screen Stream Is Black or Frozen After Remote Desktop Disconnects

Webcam Video Is Not Showing in DeskCamera

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