Frequently Asked Question

DeskCamera log files location:

• DeskCamera 5.11.0 and later: Log files are stored separately per Windows user here:
  %LOCALAPPDATA%\DeskCamera\Log

• DeskCamera 5.10 and earlier: DeskCamera log files are located here:
  C:\ProgramData\DeskCamera\Log (note: the folder is ProgramData, not ProgramFiles)

If we ask you to provide Log files, please .zip a whole Log folder and send us the resulted archive


DeskCamera can generate additional Debug logs which might be needed sometimes. Debug logs generation could be enabled in DeskCamera OPTIONS menu

Debug logs are valid only for the current DeskCamera run. Debug logs are truncated after DeskCamera has been reopened