Frequently Asked Question

Video & Audio Settings Explained
Last Updated 21 hours ago

Use this article to learn what each part of Video & Audio Settings does.

While the camera runs, the settings are gray. To change them, click Stop. When you are done, click Start.

Video & Audio Settings while the camera runs, with the message to stop the camera first and gray settings

The source list

The list on the left shows your sources, with an icon for each type. Below the list, + Add Media Source adds a source.

Video & Audio Settings with the source list and + Add Media Source

The settings of the selected source

Video & Audio Settings with a webcam selected and its settings

Test RTSP

  1. Click Test RTSP.

  2. Choose a stream and click OK. A test video opens. If you do not see it, click its button on the Windows taskbar.

    Select stream with the streams of the source and the OK button

    The test video of the source in its own window

  3. Check the picture, then click OK in the DeskCamera message.

    The DeskCamera message that ends the test, with the OK button

In a Remote Desktop session

Only the remote screens can be changed.

Video & Audio Settings in a Remote Desktop session, with the message that only the RDP displays can be edited

Approve and UnApprove

If Require Media Approval is turned on, every screen and webcam stays off until you click Approve, also the ones you already use. UnApprove takes the source off the camera again.

A source that you added

Video & Audio Settings with an added App window source and its pencil and trash buttons

  • The pencil button opens Create Media Source with the saved settings.

  • The trash button removes the source. DeskCamera asks you to confirm. Click Yes.

    The question before a source is removed, with the Yes button

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