Frequently Asked Question
DeskCamera includes browser management. In the DeskCamera window, open it with the Configure in Browser link.
Browser management lets you manage DeskCamera from a browser on the DeskCamera PC or from another computer on the same local network. You can check running cameras, change supported settings, manage the ONVIF camera login, view NVR/VMS connection details, and open a live preview.
Install the browser management component
During DeskCamera installation, keep Install DeskCamera Remote Control service enabled. This component is required for browser management.
Open browser management on the DeskCamera PC
1) Start DeskCamera on the PC where the camera is running.
2) Click Configure in Browser.
3) If the link is disabled, open Options and make sure Enable Browser is enabled.
Create the browser management password
The first password must be created directly on the DeskCamera PC. This password protects browser access to DeskCamera management.
Create a password with at least 8 characters and sign in.
DeskCamera keeps this password during repair and upgrade. If the page asks you to create the password again after an update or repair, update DeskCamera and create the password again on the DeskCamera PC.
Find the address for another computer
After signing in on the DeskCamera PC, click Settings and open Network access. Use one of the addresses shown under From another device, open:.
If the browser on the DeskCamera PC opens an address like http://127.0.0.1:5099, that address is only for the DeskCamera PC itself. To open the page from another computer, use the PC name or IP address shown in Network access.
Open from another computer
On another computer in the same local network or trusted VPN, open a browser and enter the full address shown by DeskCamera, including https:// and the port number.
If the browser shows a security warning, continue only if the address belongs to your DeskCamera PC.
Select a camera
After signing in, the page shows the DeskCamera cameras running on the PC. In Per-user mode, cameras from different Windows users can appear separately.
Manage camera settings
Open a camera to start, stop, or restart it, change supported media-source settings, and view the ONVIF and RTSP connection details used by your NVR/VMS.
Use the ONVIF Camera Login section to update the username or password used by the NVR/VMS.
If the NVR/VMS asks for or rejects this login, see NVR/VMS Asks for a Username or Password.
If you change settings while a camera is running, follow the message shown on the page. Some changes apply immediately. Other changes require stopping the camera first.
Watch live preview
Click Preview for a media source to watch video in the browser. Browser preview may be a few seconds behind real time. If a live preview cannot be shown, the page displays a short message instead of retrying continuously. Some video formats cannot be previewed in the browser; when that happens, use the RTSP URL or your NVR/VMS for live video.
Previewing the same camera from more than one browser is supported. For the lowest latency, connect your NVR/VMS directly to the RTSP URL shown on the page.
Firewall and network access
If DeskCamera was installed with the Windows Firewall option enabled, no extra firewall setup is usually required.
If your firewall is managed manually, allow incoming TCP connections to the browser management port shown in Settings > Network access.
If you change the browser management port, choose a free port that is not used by ONVIF or RTSP. DeskCamera refuses ports that conflict with camera ports and shows a message.
For more details, see Ports used by DeskCamera and Configuring firewall rules.
Multi-user mode
In Shared mode, browser management controls one DeskCamera camera for the whole PC. In Per-user mode, each logged-in Windows user can have a separate camera.
If Lock Settings is enabled, locked settings cannot be changed by individual users. For details, see Multi-user Mode and Lock Settings.
Troubleshooting
Browser management link is missing
The browser management component may not be installed. Run the DeskCamera installer again and install the Remote Control service component.
The remote browser says setup is required
Create the first browser management password directly on the DeskCamera PC first.
No DeskCamera cameras are shown
Make sure DeskCamera is running. If this happens immediately after installing or upgrading, restart DeskCamera or install the latest DeskCamera update.
The page cannot be reached from another computer
Check that both computers are on the same local network or trusted VPN, and confirm that the address and port match Settings > Network access. See Cannot Open DeskCamera Management Page in a Browser.
Browser management is an administration page. Use it only on a trusted local network or trusted VPN. If you need live feed access from outside the local network, see Configuring the Internet access to DeskCamera live feed with UPnP port mapping.