Troubleshooting
Troubleshooting
Frequently Asked Questions
- Cannot Open DeskCamera Management Page in a Browser
- Collecting DeskCamera Log Files
- DeskCamera Does Not Start
- DeskCamera Uses the Wrong IP Address
- External RTSP or HTTP Source Cannot Be Added
- Fix Blinking Streams or Mixed Frames
- Fix Hikvision NVR Live View Error
- Fix ONVIF Port 8090 Already in Use
- Fix Reolink NVR Connection Issues
- Fix Unable to load DLL GstRtspServer Startup Error
- Improve Poor Video Quality
- License Activation Certificate Error
- NVR/VMS Asks for a Username or Password
- NVR/VMS Cannot Find DeskCamera or Show Live Video
- Screen Stream Is Black or Frozen After Remote Desktop Disconnects
- Webcam Video Is Not Showing in DeskCamera