Frequently Asked Question

A Perpetual PC-locked License ties to a PC hardware during the license activation process and could be used only with the computer where it being activated.
User may request a license transfer if the license needs to be used on other PC. For requesting a transfer user should contact DeskCamera support or create a helpdesk ticket

There are 2 transfers available for Perpetual PC-locked License:

1) Free transfer
This transfer is possible during the first 6 month after the license was activated first time.

2) Paid transfer
If the period since the license get activated is more than 6 month - a user may request a paid transfer. In case of the paid transfer we void the old license and provide a replacement license with 50% discount.