Frequently Asked Question

A Perpetual PC-locked License is activated for one PC. It is meant to be used on the computer where it was activated.

If you need to move the license to another PC, contact DeskCamera support or create a helpdesk ticket and request a license transfer.

There are two transfer options:

1) Free transfer
A free transfer is possible during the first 6 months after the license was first activated.

2) Paid transfer
If more than 6 months have passed since the first activation, you can request a paid transfer. For a paid transfer, the old license is voided and a replacement license is provided with a 50% discount.