Frequently Asked Question

DeskCamera Options Explained

Last Updated 21 hours ago

Most users do not need to change anything here. To open OPTIONS, click Stop, then click OPTIONS.

Application

OPTIONS > Application with Multi-user mode, Lock Settings and Enable Browser

Setting	What it does
Multi-user mode: Shared / Per-user	How this PC appears in the NVR/VMS when several Windows users sign in.
Lock Settings / Unlock Settings	Locks the sources and options for all Windows users on this PC. Only in Per-user.
Enable Browser	Lets you manage DeskCamera from a web browser. When it is turned off, Configure in Browser is gray.

General

OPTIONS > General with the ports, the hotkey, the RTSP URL format and Require Media Approval

Setting	What it does
ONVIF port, RTSP port: Auto / Fixed	Auto: DeskCamera chooses the port. Fixed: you type the port number. A fixed ONVIF port works only in Multiple channels mode. If DeskCamera asks to reserve the ONVIF port or the RTSP port, click Yes.
Enable Ctrl+Alt+D hotkey	Ctrl+Alt+D opens the DeskCamera window.
Hidden mode(Ctrl+Alt+D)	Hides the tray icon; the window opens only with Ctrl+Alt+D. Needs Enable Ctrl+Alt+D hotkey turned on.
Screens RTSP url / Webcams RTSP url	How DeskCamera names the RTSP URLs. A change resets the stream settings of all screens or all webcams. Write down your video settings first.
Require Media Approval	Every screen and webcam stays off until you approve it, also the ones you already use.

Video and Audio

OPTIONS > Video with Allow MF SW encoder, SPS/PPS NAL aggregate and Timestamping strategy

OPTIONS > Audio with the Use WASAPI switch

Setting	What it does
All settings	Change these settings only when support asks, or for the Hikvision live view error.

Compatibility

OPTIONS > Compatibility with Compatibility mode, SOAP tricks and Limit ONVIF tokens

Setting	What it does
Compatibility mode	Turn it on only if your NVR/VMS has problems with DeskCamera.
SOAP tricks	Special fixes for exacqVision, Avigilon VMS, Dahua and Milestone XProtect.
Limit ONVIF tokens	Some NVRs need it, for example Reolink. Turning it on or off resets the stream settings of all video sources. Write down your video settings first.

Updates

OPTIONS > Updates with Auto check updates and Check for updates

Setting	What it does
Auto check updates, Check for updates	DeskCamera looks for a new version.

Logs

OPTIONS > Logs with Enable debug logs and the log folder

Setting	What it does
Enable debug logs, the log folder	Writes more details to the log files, for support.

Factory Reset

The red Factory Reset button is at the bottom right of every page. It returns every setting to its default, except Multi-user mode and the license. It removes the sources you added and the App Password. It sets the ports to Auto, and the ONVIF User and password to admin/admin. Change the user name and password in the NVR/VMS too. In Shared mode, this applies to all Windows users. Write down your sources and settings first.

The Factory Reset question with the Yes and No buttons