Frequently Asked Question

Protect DeskCamera with an App Password
Last Updated 15 days ago

App Password protects the DeskCamera window. It helps prevent other users from changing settings, stopping the camera, or closing DeskCamera without the password.

It is different from the ONVIF login used by your NVR/VMS and the password for browser management.

Set an App Password

  1. Open DeskCamera and open App Password in the application window.

  2. Enter your password in New.

  3. Enter it again in Confirm new.

  4. Click Apply.

    App Password with the New and Confirm new boxes filled in and the Apply button

  5. DeskCamera confirms the change. Click OK.

Unlock DeskCamera

When DeskCamera is locked, it shows only a password box and Unlock.

  1. Type the App Password.

  2. Click Unlock.

    The locked DeskCamera window with the password box and Unlock

DeskCamera locks again when it starts and when you minimize the window. Minimizing also hides the window. To open it, click the tray icon, or press Ctrl+Alt+D.

Change the App Password

  1. Unlock DeskCamera if needed, then open App Password.

  2. Enter the existing password in Current.

  3. Enter the new password in New and Confirm new.

  4. Click Apply.

    App Password with the Current, New and Confirm new boxes and the Apply button

  5. DeskCamera confirms the change. Click OK.

To remove the App Password, do the same, but leave New and Confirm new empty.

Deployment and license renewal

If an App Password is set and the installed license is valid, command-line changes to protected settings are refused.

You can renew or replace the license without removing the App Password by using /ImportAct alone. Follow the license renewal steps.

Other DeskCamera passwords

For the NVR/VMS login, use the ONVIF User and password in Camera Settings. See NVR/VMS Asks for a User Name or Password if the login is rejected.

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