Frequently Asked Question

Use this article to add DeskCamera to your NVR/VMS (the recording system). DeskCamera starts with Windows.

1. Open the DeskCamera window. Click the tray icon (the DeskCamera icon next to the clock), or press Ctrl+Alt+D. If you do not see the icon, click ^ next to the clock.

   

2. Check that the camera runs. Camera Settings shows Started Cameras (1) or a higher number. If it shows Offline, click Start.

   

3. Write down the Camera Address next to LAN: the IP address and the port, for example 192.168.100.198:8090. Your port can be different from 8090.

4. Write down the ONVIF User and password. Click the eye button to see the password. This is not your Windows password.

   

5. Add DeskCamera to your NVR/VMS. Most NVR/VMS find it automatically. If yours does not, add an ONVIF camera by hand, with the details from steps 3 and 4. For guides, see 1. Supported NVR/VMS and Integration Guides.

6. Check the connection. A green eye icon with a number appears next to the source under Video Sources. See Check Who Is Connected to Your Camera.

   

7. Keep DeskCamera running. To hide the window, minimize it. Closing the window stops the camera. If DeskCamera asks you to confirm, click No.

   

Good to know

• To turn a source on or off:
  1. Click Stop.
  2. Click Video & Audio Settings.
  3. Select the source.
  4. Turn Enable on or off.
  5. Click Start.

If it does not work

• NVR/VMS Cannot Find DeskCamera or Show Live Video
• NVR/VMS Asks for a User Name or Password
• NVR/VMS Shows Only One Screen or Channel

Related articles

• 8. The DeskCamera Window at a Glance
• Choose Multiple Channels or Multiple Cameras Mode
• Copy the Direct RTSP URL of a Stream

Video (optional test)

The video shows how to connect ONVIF Device Manager, a free ONVIF test program, to DeskCamera. Some screens in the video may look different.