Frequently Asked Question
Use this article to check the streams of your camera: the video format, the resolution, the FPS and the RTSP URL of each stream.
Open Camera details
While the camera runs, click the Info button (i) in Started Cameras.
The left side: the sources and their streams
The left side lists the sources and their streams: MainStream (the full-quality stream for recording) and SubStream (a smaller stream that needs less network bandwidth). A webcam usually has one stream, FixedWebcamName.
Each stream has a tag:
- HW: the graphics card compresses the video. This uses less processor power.
- HW with a half-filled dot in front: the graphics card does part of the work.
- CPU: the processor compresses the video. This uses more processor power.
- Gray DIRECT: DeskCamera sends the source's video unchanged, for example from an RTSP camera.
The right side: the settings of the stream
Select a stream. The right side shows its Video Encoder, Resolution, FPS, Bitrate limit, Kbps and Audio Encoder. It also shows the RTSP URL (the direct address of one stream) with the copy icon, and the Preview button.
Preview
Select a stream and click Preview. A test video opens. If you do not see it, click its button on the Windows taskbar.
Check the picture, then click OK in the DeskCamera message.
If Camera details shows "Streaming was not started", the stream is not running.