Frequently Asked Question
Choose how Windows users should appear in your NVR/VMS:
Shared
Add one DeskCamera camera for the PC. Use this when one user is active at a time.
Per-user
Add a separate DeskCamera camera for each Windows user. Use this when several users need to stream at the same time.
To choose the mode or give users the same locked settings, see Multi-user Mode and Lock Settings.
Add each user's camera
Change Multi-user mode to Per-user on OPTIONS > Application.
Sign in as the first Windows user.
Open DeskCamera.
If the camera is stopped, click Start.
In Started Cameras, find the address on the LAN line of the Camera Address column.
Add this address to your NVR/VMS as an ONVIF camera. Use the ONVIF User and password from Camera Settings.
Repeat steps 2–6 for each Windows user.
In your NVR/VMS, give each camera a clear name.
Users can share the PC's IP address but use different ports. Copy each user's own camera address; do not reuse another user's port. If several camera addresses are listed, add the ones you need for that user.
Switching users and Remote Desktop
In Shared mode, allow a few seconds for streaming to resume after switching users or reconnecting. Leave the camera running when connecting or disconnecting.
Remote screens appear as RDPDisplay, RDPDisplay2, and so on. Several remote screens can belong to the same Windows session; they do not represent separate Windows users. See Use DeskCamera with Remote Desktop.
If a user's camera is unavailable
Make sure DeskCamera is open for that user and your NVR/VMS uses the correct address and login. See Ports Used by DeskCamera and Firewall Rules or Change the ONVIF Port.
On Windows Server, Remote Desktop hosts and Azure Virtual Desktop, DeskCamera does not allow Shared. Use Per-user. If settings are locked, ask your administrator.