DeskCamera Helpdesk

Click on the category to browse FAQs.

1 QUICK START (7)

general information about DeskCamera software

1. System requirements

2. Software License

3. Installation

4. Offline installation and activation of the license

5. Remote Deployment and configuring DeskCamera

6. After Installation

7. Transferring a Perpetual PC-locked License to other PC
Configuration (27)

setting up DeskCamera

Adjust Encoder parameters (Resolution, FPS, etc)

Change the GPU adapter used by DeskCamera

Changing RTSP url naming

Configuring the Internet access to DeskCamera live feed with UPnP port mapping

Configuring timestamp, mouse and custom text overlays

Converting external RTSP streams to ONVIF with DeskCamera

Converting Http Mjpeg/H264 streams to ONVIF with DeskCamera

Creating Audio-only streams

Disabling DeskCamera Autostart for All Users, Except a Specific User

Enable 4K resolution support

Enable Audio (Mic)

Enable hardware accelerated H265 stream

Enable Motion Events

Hidden mode

How to change default ONVIF ports

How to retreive direct RTSP urls for DeskCamera streams

Maintain DeskCamera streaming on Terminal PCs when RDP session get disconnected

Multiple Channels mode vs Multiple Cameras mode

Picture in Picture and Wall media streams

Ports used by DeskCamera and Configuring firewall rules

Protect DeskCamera with password

Stream a Screen area (Crop Desktop)

Stream Application Window

Stream PC desktop as ONVIF with 60 FPS rate using DeskCamera

Stream Static image

Using "System sounds" audio in DeskCamera streams

Using Subscription Floating License with no Internet connection
NVR/VMS specific queries (15)

NVR/VMS specific queries

1 List of supported NVR/VMS

Integrating DeskCamera with Avigilon Control Center (ACC)

Integrating DeskCamera with Axis Camera Station

Integrating DeskCamera with Blue Iris

Integrating DeskCamera with Dahua NVR

Integrating DeskCamera with DW Spectrum

Integrating DeskCamera with exacqVision VMS

Integrating DeskCamera with Genetec Security Center

Integrating DeskCamera with IPConfigure Orchid Core VMS

Integrating DeskCamera with ISS SecurOS

Integrating DeskCamera with Milestone XProtect

Integrating DeskCamera with Nx Witness

Integrating DeskCamera with Pelco VideoXpert

Integrating DeskCamera with TVT NVR ( ED NVR / Easterncctv NVR )

Integrating DeskCamera with VIVOTEK VAST2
Troubleshooting (10)

Troubleshooting

Cannot start camera. Unable to load DLL 'GstRtspServer'

Collecting DeskCamera log files

DeskCamera does not start

Error Failed to listen on prefix http://+:8090/onvif/device_service/"

Frames of one stream intermits another stream or Streams are blinking

Hikvision NVR: Live View Error

PC doesn't accept License Server SSL certificate error

Video from WebCam is not coming

Video quality is poor (video has artifacts, video is pulsing)

VMS/NVR can't detect DeskCamera or live video from DeskCamera is not coming

Please Wait!

Please wait... it will take a second!