DeskCamera Helpdesk

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1 QUICK START (7)

general information about DeskCamera software

1. System requirements

2. Software License

3. Installation

4. Offline Installation and License Activation

5. Remote Deployment and Configuring DeskCamera

6. After Installation

7. Transferring a Perpetual PC-locked License to other PC
Configuration (33)

setting up DeskCamera

Adjust Video Quality Settings (Resolution, FPS, and Bitrate)

Change the GPU adapter used by DeskCamera

Changing RTSP url naming

Choosing Multiple Channels or Multiple Cameras Mode

Configuring the Internet access to DeskCamera live feed with UPnP port mapping

Configuring timestamp, mouse and custom text overlays

Convert an External RTSP Stream to ONVIF

Convert an HTTP Video Stream to ONVIF

Create Picture-in-Picture and Wall Streams

Creating Audio-only RTSP Streams

DeskCamera API for triggering ONVIF Motion event manually

Enable 4K resolution support

Enable Audio in DeskCamera Streams

Enable hardware accelerated H265 stream

Enable Motion Events

Hidden mode

How to change default ONVIF ports

How to Retrieve Direct RTSP URLs for DeskCamera Streams

How to Run DeskCamera in Windows Kiosk Mode

Keep DeskCamera Streaming After an RDP Session Disconnects

Managing DeskCamera from a Web Browser

Multi-user Mode and Lock Settings

Ports used by DeskCamera and Configuring firewall rules

Protect DeskCamera with an App Password

Reset the Password for Managing DeskCamera from a Browser

Start DeskCamera Automatically for One Windows User Only

Stream a Screen area (Crop Desktop)

Stream a Screen at up to 60 FPS

Stream a Static Image as an ONVIF/RTSP Camera

Stream Application Window

Use Stereo Mix Audio in DeskCamera Streams

Using DeskCamera with Multiple Windows Users

Using Subscription Floating License with no Internet connection
NVR/VMS specific queries (16)

NVR/VMS specific queries

1 List of supported NVR/VMS

Integrating DeskCamera with Avigilon Control Center (ACC)

Integrating DeskCamera with Axis Camera Station

Integrating DeskCamera with Blue Iris

Integrating DeskCamera with Dahua NVR

Integrating DeskCamera with DW Spectrum

Integrating DeskCamera with exacqVision VMS

Integrating DeskCamera with Genetec Security Center

Integrating DeskCamera with Hikvision NVR

Integrating DeskCamera with IPConfigure Orchid Core VMS

Integrating DeskCamera with ISS SecurOS

Integrating DeskCamera with Milestone XProtect

Integrating DeskCamera with Nx Witness

Integrating DeskCamera with Pelco VideoXpert

Integrating DeskCamera with TVT NVR ( ED NVR / Easterncctv NVR )

Integrating DeskCamera with VIVOTEK VAST2
Troubleshooting (16)

Troubleshooting

Cannot Open DeskCamera Management Page in a Browser

Collecting DeskCamera Log Files

DeskCamera Does Not Start

DeskCamera Uses the Wrong IP Address

External RTSP or HTTP Source Cannot Be Added

Fix Blinking Streams or Mixed Frames

Fix Hikvision NVR Live View Error

Fix ONVIF Port 8090 Already in Use

Fix Reolink NVR Connection Issues

Fix Unable to load DLL GstRtspServer Startup Error

Improve Poor Video Quality

License Activation Certificate Error

NVR/VMS Asks for a Username or Password

NVR/VMS Cannot Find DeskCamera or Show Live Video

Screen Stream Is Black or Frozen After Remote Desktop Disconnects

Webcam Video Is Not Showing in DeskCamera

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