Frequently Asked Questions
Cannot start camera. Unable to load DLL 'GstRtspServer'
Last Updated 3 years ago
This error usually appears with the old versions of DeskCamera, so first of all please check you are using the latest available DeskCamera https://www.deskcamera.com/Download
If the error still persist with the newest DeskCamera, that means the PC is missing important Windows update (KB2999226) required to run one of the DeskCamera prerequisite
Please perform follow steps to fix the issue:
- Uninstall DeskCamera
- Install KB2999226
- Install DeskCamera
Contact DeskCamera support if the steps above doesn't help