Frequently Asked Questions
Hikvision NVR: Live View Error
Last Updated 4 years ago
Some Hikvision NVRs show "Live View error" when trying to place DeskCamera IP Camera into Live View field, however recording still might work
The following steps should fix this error:
1) Remove DeskCamera from Hikvision NVR
2) Open DeskCamera window, Stop the camera and navigate to OPTIONS menu
In Options menu find "Screens RTSP url" setting and set to "Numeric"
3) Start Camera
4) Add DeskCamera back to Hikvision NVR . Live View should work now
Please contact support if these steps do not help
The following steps should fix this error:
1) Remove DeskCamera from Hikvision NVR
2) Open DeskCamera window, Stop the camera and navigate to OPTIONS menu
In Options menu find "Screens RTSP url" setting and set to "Numeric"
3) Start Camera
4) Add DeskCamera back to Hikvision NVR . Live View should work now
Please contact support if these steps do not help