Frequently Asked Questions

Hikvision NVR: Live View Error
Last Updated 4 years ago

Some Hikvision NVRs show "Live View error" when trying to place DeskCamera IP Camera into Live View field, however recording still might work

The following steps should fix this error:

1) Remove DeskCamera from Hikvision NVR
2) Open DeskCamera window, Stop the camera and navigate to OPTIONS menu

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In Options menu find "Screens RTSP url" setting and set to "Numeric"

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3) Start Camera
4) Add DeskCamera back to Hikvision NVR . Live View should work now

Please contact support if these steps do not help

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