Frequently Asked Questions
Hikvision NVR: Live View Error
Last Updated 4 years ago
Hikvision NVRs with firmware version 4.4 and 4.5 may show "Live View error" when trying to place DeskCamera IP Camera into Live View field, however recording still might work
The following steps should fix this error:
1) Remove DeskCamera from Hikvision NVR
2) Open DeskCamera window, Stop the camera and navigate to OPTIONS menu
In Options menu find "Screens RTSP url" setting and set to "Numeric"
3) Start Camera
4) Add DeskCamera back to Hikvision NVR . Live View should work now
If the above steps do not help we recommend to downgrade Hikvision firmware to version 4.22 . Hikvision firmware version 4.22 doesn't have this problem with DeskCamera
The following steps should fix this error:
1) Remove DeskCamera from Hikvision NVR
2) Open DeskCamera window, Stop the camera and navigate to OPTIONS menu
In Options menu find "Screens RTSP url" setting and set to "Numeric"
3) Start Camera
4) Add DeskCamera back to Hikvision NVR . Live View should work now
If the above steps do not help we recommend to downgrade Hikvision firmware to version 4.22 . Hikvision firmware version 4.22 doesn't have this problem with DeskCamera