Frequently Asked Question

Video quality of DeskCamera streams can be adjusted with "Bitrate Limit" parameter of the encoder. Bitrate limit can be changed either in NVR/VMS clients or directly in DeskCamera application

1. Video has artifacts
Video artifacts appear in case of a massive packets loss. Most probably the network bandwidth is too low for the bitrate produced by DeskCamera streams.
It's recommended to decrease Bitrate limit parameter or use high speed network connection.


2. Video is pulsing / refresh in the video every few seconds / video is distorted
In this case the current Bitrate limit is not enough to transmit the stream with the configured resolution and FPS settings.
It's recommended to increase Bitrate limit for every stream where such issue occurs