Frequently Asked Questions
Video quality is poor (video has artifacts, video is pulsing)
Last Updated 3 years ago
Video quality of DeskCamera streams can be adjusted with "Bitrate Limit" parameter of the encoder. Bitrate limit can be changed either in NVR/VMS clients or directly in DeskCamera application
- Video has artifacts Video artifacts appear in case of a massive packets loss. Most probably the network bandwidth is too low for the bitrate produced by DeskCamera streams.
- Video is pulsing / refresh in the video every few seconds / video is distorted In this case the current Bitrate limit is not enough to transmit the stream with the configured resolution and FPS settings.
It's recommended to decrease Bitrate limit parameter or use high speed network connection.
It's recommended to increase Bitrate limit for every stream where such issue occurs