Frequently Asked Questions

Enable 4K resolution support
Last Updated 3 years ago

By default DeskCamera limits maximum streaming Resolution to FullHD. Higher resolutions are supported, but automatically scaled down to FullHD
This behavior could be disabled in config file and DeskCamera will stream medias with original resolutions up to 4K

Following steps will explain the process:

1) Close DeskCamera application
2) Navigate to DeskCamera installation folder (by default C:\Program Files\DeskCamera) and find DeskCamera.exe.Config file
3) Open DeskCamera.exe.Config in a text editor and replace the following value:

image

by

image

4) Save and close DeskCamera.exe.Config
5) Open DeskCamera application and perform "Factory Reset" in OPTIONS menu
6) Start Camera, open "Camera Details" dialog and validate the resolution was updated

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